If an airline or travel agency offers you a choice between a refund or credit, always take the money. Cash doesn’t expire, and you can use it to book travel anywhere. Or you can save your money and take a staycation. Most airline credits expire before they’re used, which means the company gets to keep your hard-earned money.
Don’t let that happen to you. I contacted Expedia on your behalf. “Our agents are going to process the outstanding refund and let the customer know it’s been completed,” a representative told me. “This was an unfortunate situation where we didn’t provide the level of service we strive to provide, and we’re sincerely sorry for the frustration.
We’ve added a voucher to the customer’s account as well for the inconvenience caused.” How to use flight credits on expedia.
Can I use an Expedia credit directly with the airline?
The first thing to know is that you can’t use the credit directly with an airline, you must redeem it for another Expedia booking. In addition, the airline may impose fare and cabin class restrictions, limiting the credit redemption options.
How do I use Expedia coupon credit?
Go to the My Account page, select Coupons and Credits, then select the credit you wish to use. Follow the instructions to redeem it for a different flight. If the credit doesn’t show up in the My Account section, call Expedia at (866) 310-5768 and an agent can assist you.
Can I use flight credit on seats?
Here’s what you need to know about trip credits: Trip credit is valid for non-award bookings. You can use trip credit for domestic or international flights originating in the U.S. These credits can’t be redeemed for extras like seats or bags.
How do I use my Expedia voucher?
Redeeming your credits must be done through the dedicated path starting in your Coupons and Credits page, unless you are directed to contact an agent. From there, Expedia will automatically filter out any potential flights that aren’t eligible to use with your credit.
Can I use airline credit on a different airline?
Before you redeem your airline credit Airlines give separate credits to each traveler; you won’t be able to combine or transfer credits. The credit can be used only with the airline that provided the credit, and there may be fare class and cabin restrictions.
How long does it take to get airline credit from Expedia?
Due to the unprecedented volume of travel disruptions, refunds and credits may take up to 30 days to process. If after 30 days you have not seen your refund or credit processed, call the customer service centre. Flights booked on Expedia (non-package/bundle):
Can you use Expedia credits for hotels?
Finally, you can only use the flight credits to purchase airfare, not other services like baggage, meals, and upgrades. To use the Expedia flight credit, log into your Expedia account. Go to the My Account page, select Coupons and Credits, then select the credit you wish to use.
How do I get my money back from Expedia?
- To request a refund for Expedia flights on other airlines, go to My Trips
- Locate the booking you wish to cancel or request a refund
- To cancel the flight, select “Cancel Flight” and follow the instructions to complete the cancellation and request a refund
How to use flight credits on expedia, Christopher Elliott is the chief advocacy officer of Elliott Advocacy, a nonprofit organization that helps consumers resolve their problems. Elliott’s latest book is “How to Be the World’s Smartest Traveler” (National Geographic). Contact him at elliott. org/help or [email protected]. Karen and Cain McKnight have struggled to get answers from Expedia as to what has happened to their flight credits.
